Stay AWAY From Halifax UK

[Pauly]

I was just going over my bank statements today and found out that my account which can have NO overdraft has gone into debt :o I called the bank to find out what was wrong and they told me my online phone support has been suspended and to go into a branch with my card and 2 forms of ID to sort out the support problem.

I have already cancelled the direct debit that I didn't even sign for just to make sure. Tomorrow first thing I am going to the branch to find out why the hell they paid a direct debit that I didn't sign for which put me into debt and a request to see the authorisation that they had to recieve to give them the money.

Since I signed up last year I've had nothing but problems with Halifax. HSBC treat their 'clients' so much better and I'll definately be re-opening an account with them.

[Jamie]

Upon reading the topic I thought you meant Halifax referring to the place, I was going to agree with you (As I live there) ;)

I have had a great service from Halifax, maybe that is because I havent been with other banks so their service just seems good.

[Pauly]

Upon reading the topic I thought you meant Halifax referring to the place, I was going to agree with you (As I live there)

Believe it or not I consider Halifax the place, as a nice place :lol:

I have had a great service from Halifax

How long have you had your account may I ask?

[Jamie]

I have had the account for several years, 2 or 3 I think.

[Pauly]

Maybe I'm just one of those accounts that screws up with that company, but I think it's shocking that they allowed me to go into debt with something I didn't sign or have the total amount for.

[Tjobbe]

i hate HSBC! everyone ahs good and bad experiences with different banks.. there doesnt seem to be a rule.

[Pauly]

Another "Which is the best host? The one that's right for you" thing huh? ;)

[daniel]

i thought you meant halifax as the place.

Jamie is still too near me for my liking ;) (im in huddersfield btw)

[Graham]

Hating HSBC! With a Dad and brother that work there I only see the good bits.

Just got an account with natwest so will see what they are like!!!

[Pauly]

I thought about going to NatWest but my God parents used them and weren't impressed :)

[Pauly]

Turns out some insurance company *thinks* I signed for mobile insurance (Which I didn't). But Halifax shouldn't of made the payment, but they called the insurance company ajnd cancelled transactions etc. They also corrected errors without more coming out my pocket.